E-mail contact for users:
This e-mail address will connect you to our data privacy responsible and your message will be forwarded to the responsible data privacy contact for your region.
You can write to this e-mail address in English, French or German language.
European Data Protection Standard. Excelitas Technologies Corp. has locations in and operates in the European Union. To secure European data protection standards, Excelitas has agreed to adhere to EU Standard Contractual Clauses with its EU subsidiaries. Excelitas is operating along the lines of EU General Data Protection Regulation (GDPR). All Excelitas companies follow the data protection rules of the country they are located. Personal data that has been collected in the European Union will only be transferred to countries outside of the European Economic Area if there are sufficient safeguards set up for the transfer. For example, transfers from European companies of the Excelitas group to affiliates in third countries are covered by EU Standard Contractual clauses.
Policies for Underage Individuals. We are committed to protecting the online privacy of children. We do not knowingly collect any personally identifiable information from children, nor is any part of our Site directed to children.
We do not link the information we store in cookies to any personally identifiable information you submit while on the Site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. In addition, login areas on the Site require that your browser accept session ID cookies in order to verify that you are properly signed in. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser's "HELP" file.
We may use web beacons (small pieces of data that are embedded in images on the pages of web sites) and auditing software to track page views and entry and exit points to and from the Site. In addition, we may use web beacons, cookies, customized links and/or similar technologies to determine whether electronic newsletter(s) sent by us to those who have requested them from us have been opened and which links are clicked. Any data collected will only be used in an aggregate form and will not contain any Personal Information, as that term is defined below.
This website is using Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics also uses "cookies". The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports through website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics, as part of Google Analytics, will not be merged with other Google data. You can prevent the storage of cookies by an appropriate setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google by using the following link (http://tools.google.com/dlpage/gaoptout?hl=en) to download and install the available browser plugin.
This website is also using Pardot cookies. Pardot tracks visitor and prospect activities by setting cookies on your browser. Cookies are set to remember preferences (like form field values) when you return to our Site. Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Using first-party and third-party cookies together is standard in the marketing automation industry. Pardot cookies does not store personally identifying information, only a unique identifier. The visitor cookie is composed of a unique visitor ID and the unique identifier for the Excelitas Pardot account. For example, the cookie name “visitor_id12345” stores the visitor value “1010101010”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code. If the Pardot account tracks opt-in preferences, the pi_opt_in cookie is set with a true or false value when you opt-in or -out of tracking.
Types of Information Collected. Through the use of cookie technology or otherwise, we may track and collect information about your computer and software when you visit the Site. This information may include: (i) your IP address; (ii) domain server; (iii) type of computer; (iv) type of web browser; (v) access times; (vi) geographical location; (vii) number of page visits; and (viii) referring web sites addresses (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you. However, if you submit certain Personal Information (as defined below) in connection with your accessing certain areas and functions/features of the Site, that Personal Information may be linked to your Traffic Data. Traffic Data assists us to design and arrange our web pages in the user-friendliest manner and to continually improve our Site to better meet the needs of users.
We may also collect information about any transactions carried out between you and us on or in relation to the Site, including information relating to any purchases you make of our goods or services.
In order for you to access certain areas and functions/features of the Site and register with Excelitas (become a Registered User), we may ask you to establish certain login information and provide us with information that personally identifies you, such as your name, address, e-mail address and telephone number ("Personal In-formation"). If you communicate with us by e-mail or otherwise complete online forms or the like, any information provided in such communication may be collected as Personal Information.
You may choose not to provide us with any Personal Information. In such an event, you can still access and use portions of the Site. You, however, will not be able to access or use those areas of the Site or participate in online activities that require your Personal Information.
In general, we will use Personal Information only for the purpose for which such information was provided to us. We may also use Personal Information to (a) verify the information you provided to us; (b) provide you with the information that you have requested; (c) respond to your inquiries; (d) contact you when necessary; (e) improve your browsing experience by personalizing the Site; (f) send you information (other than marketing communications) that we think may be of interest to you; and (g) send you information about us, including information related to our products, services, programs or promotional activities, or about third-party products, services, programs or promotional activities that may be of interest to you. In the case of third party products, services, programs or promotional activities, your Personal Information is not transferred to the third party. If you sign up or subscribe to our newsletter(s), we will use your name and e-mail address to send the newsletter(s) to you.
With regard to your credit card information, it is sent directly to our payment provider who processes your online order. The credit card information is neither recorded nor stored by Excelitas, and it can only be accessed by our payment provider. Specifically, your credit card details are sent directly to Excelitas' payment provider Intuit Payment Processing over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction.
We may use Traffic Data and other information we obtain from cookies to analyze trends, administer the Site, improve the Site’s usability, track users’ movement, gather broad demographic information for aggregate use, and for marketing and retargeting purposes.
We may provide Traffic Data and/or other aggregate, non-personally identifying information to third parties.
Notwithstanding the foregoing, we may transfer, sell or assign information concerning the Site and your use of the Site, including without limitation, Personal Information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Excelitas. It is against our policy to sell personal information for advertising purposes.
Opt-Out/Discontinue. If you have already bought a product or service from us, or if you have chosen to opt-in, you might receive sporadic marketing communications from us. If you do not wish to receive information from us, you may "opt-out" by clicking on the opt-out link at the bottom of each of these e-mails.
Please note that if you are a Registered User you cannot opt-out from communications pertaining to the online activities for which you registered, unless your account is deactivated.
Accessing, Reviewing, & Modifying of Personal Information. It is important to us that any personal information provided to us is accurate. If you are a Registered User at one of our e-commerce sites, you may review, correct and update the personal information previously provided to us at any time by editing your account information on the Site by logging into your account. We will use reasonable efforts to ensure that your information is corrected or updated in our records.
Account Deactivating. If you are a Registered User, you may also deactivate your account at any time by sending an email to firstname.lastname@example.org. Once your account is deactivated, it will not be viewable on the Site. As with any website, even if a user deletes and deactivates the account, some information previously posted on a public forum on the Site may still be accessible by third parties. Excelitas is not responsible for the continued accessibility of the information posted by a user prior to the deactivation of that user's account.
At any time, you may ask us what personal data we have on file relating to you and the purposes for which we are using this data. You do not need to tell us why you are requesting this information. You may also request from us to not maintain such data anymore or to stop using it for a specific purpose. If we have to keep your data due to legal obligations or if a deletion is not possible due to other reasons, we will restrict the processing of your data. If the data we have is not correct, you may ask for correction of our file. Such requests must be submitted to us at email@example.com or via post-mail to the company responsible for the Site without incurring costs other than the basic cost of transmitting this message. We will follow your request within a month after receipt. In order, however, to guarantee the security of any personal information provided to us we will take due measures to verify your identity before providing you access. You have the right to data portability, meaning the transfer of your data to another entity in a standard, machine-readable format. This will only be done to the extent technically feasible.
Security. The Site has security measures in place intended to protect the loss, misuse and alteration of the information under our control. We use industry standard Secure Sockets Layer (SSL) encryption when collecting your Personal Information, and we take reasonable steps to safeguard Personal Information we collect from unauthorized access or disclosure and accidental loss or alteration. Unfortunately, no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or from our Site, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems.