PCO Support-Anfrageformular

For PCO technical support, please complete and submit the following details and a technical representative will contact you shortly. For all other Excelitas inquiries, please click here.

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Please click here to view how to identify your version number.
Examples: No connection, Installation fails, File save fails, Calibration error (Max. 50 characters)

Upload Support File

In order to ensure proper and prompt handling of your support request, please upload the necessary support files (cwsupport.zip) below.

Please click here to learn how to create support files. Maximum upload size is 25MB.

Upload support file (cwsupport.zip or text files).
Upload image file (RAW, b16, TIFF).

Information on data protection and the handling of your personal data is available here.


(+1) 800-775-6786

(+65) 6304-4260 (Detektion und Beleuchtung)
(+65) 6499-7777 (Optische Geräte)

(+49) 611-492-430 (Detektion)
(+49) 551-6935-0 (Beleuchtung und Optiken)